B2C (Business to Customer)
All parts come with a 30-day limited warranty unless it been used not for purpose or physically damaged outside premises of Seller. We recommend that you send back your return using a tracked shipping service. The item must be returned with full packaging to prevent further damage during the shipping.
Please note that if any inquiries are made after this period, we won't be able to provide you with a refund/swap. This guarantee covers parts only. It does not cover any labour/garage charges or any fault arising from the fitting of this part.
B2B (Business to Business)
Parts come with a 90-day warranty "Mechanical" and 12 Months "Panels". We recommend that you send back your return using a tracked shipping service. The item must be returned with full packaging to prevent further damage during the shipping. Please note that if any inquiries are made after this period, we won't be able to provide you with a refund/swap. This guarantee covers parts only. It does not cover any labour/garage charges or any fault arising from the fitting of our part.
In case you have any issues with our item - PLEASE CONTACT US BEFORE LEAVING A FEEDBACK and we will do our best to solve any issue related to our service.
If an error has been made on our part - replacement will be sent out immediately as soon as the wrong part is returned from the customer to seller. If we are out of stock for the specific part for replacement - a full refund will be issued for buyer.
If the item is returned because of a customer's order by mistake (item doesn't fit the specified model, purchase error or colour/item part number not matching) handling charge can be applied. Customer is liable for shipping when returning the item if not agreed otherwise.
Eligible refund will be processed within 48hours after item been returned and inspected.
All our items are DNA marked. If the returned item won't match the condition, overall look or Content of the part that been supplied to Buyer by Seller a refund will be put on Hold for further investigation. Warranty will be voided, and NO refunds will be issued if returned item will not meet return policy. Same goes for any tampered, dismantled and incomplete parts.
All ECU's and electronic components we sell here are removed from vehicles without any programming or resetting. Please make sure you will be able to install, reset, program or code it in to your vehicle if needed so. Radios/Stereos or Head Units come without code.
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